Over the years, the automation of machines and the digitization of production processes have gradually increased the need for immaterial “inputs” with a high content of information and know-how (for example, maintenance needs, technology updates, innovation and compliance updates), with the consequent requirement of functions, offices and specialised departments to provide such services, also using external partners.
Today it is more and more evident that the competitiveness of a company depends also on its ability to efficiently manage such activities/services, becoming essential for the correct and profitable operation of the whole production process.