Customer Service

Offering excellent customer and technical service is just as important as supplying quality products

The importance of maintenance

Regular and proper maintenance of the UV curing systems is key to a longer operational life, greater performance and improved production quality.

In most cases we are called when the system has already stopped working due to failures that could have been prevented, or limited, with proper maintenance.

Unfortunately, such consequences often lead to the need for visits, repairs or replacements, which are more expensive than planned maintenance. Not to mention the production loss in terms of both quantity and quality, due to the deterioration of one or more components of the system.

To overcome the above problems, we have studied and developed maintenance options that will ensure the UV system retaining its maximum performance conditions:

  • E-training, remote-support & guidance and remote system data/parameter acquisition & monitoring are increasingly critical and important options;
  • In-house repairs & maintenance carried out by skilled engineers;
  • Routine maintenance programmes for regular system cleaning, monitoring of lamp parameters and status, and provision of any preventive maintenance information;
  • On-site customer maintenance visits by service engineers on a scheduled and unscheduled basis.

Interested to find out more?

For more info

Preventive & Predictive Maintenance

With preventive or programmed maintenance there are a number of benefits, such as improved performance and consistency, greater production reliability and reduced unwanted machine downtime.

Predictive maintenance differs from preventive maintenance because it relies on actual equipment conditions predicting maintenance requirments, rather than on average or expected system component life time.

Specific maintenance program can be discussed and tailored according to your needs.

Please contact us for more detailed information and/or for an assessment best suiting your maintenance needs.


Customer Service


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